ALL DAMAGES AND SHIPMENT ERRORS MUST BE REPORTED TO FRENCH PAPER COMPANY WITHIN 24 HOURS OF RECEIPT OF ORDER TO FRENCHASSETORDERS@FRENCHPAPER.COM.
What is the return policy for French Paper orders?
French Paper accepts returns on all items, provided that the products are returned unopened and undamaged. Returns must be made within 30 days of the original date of order. Please include a copy of the original invoice. Once we receive the package in good condition, we will credit your card for the cost of the merchandise. Please note that shipping charges cannot be reimbursed, and the customer is responsible for return shipping costs.
What is the refused delivery policy for French Paper orders?
Refused delivery of shipments from French Paper Company will result in a deduction of the original shipping amount from the credit issued for the returned product.