Return Policy

RETURNS

ALL DAMAGES AND SHIPMENT ERRORS MUST BE REPORTED TO FRENCH PAPER COMPANY WITHIN 24 HOURS OF RECEIPT OF ORDER TO FRENCHASSETORDERS@FRENCHPAPER.COM

What is the return policy for French Paper orders?

French Paper accepts returns on all items, provided that the products are returned unopened and undamaged. Returns must be made within 30 days of the original date of order. Please include a copy of the original invoice. Once we receive the package in good condition, we will credit your card for the cost of the merchandise. Please note that shipping charges cannot be reimbursed, and the customer is responsible for return shipping costs.

What is the refused delivery policy for French Paper orders?

Refused delivery of shipments from French Paper Company will result in a deduction of the original shipping amount from the credit issued for the returned product.

French Enterprises, LLC
1950 Industrial Drive
Niles, MI 49120

French paper & The Environment

We have a legacy of sustainability and are committed to continuing what we started almost 100 years ago.

In 1922 French Paper Company had the foresight to invest in hydro-powered generators. That decision has allowed French to conserve over 1,000,000 barrels of fossil fuels over nearly a century.  

French Paper Company has been manufacturing paper for over 150 years in Niles, Michigan.

French Paper has persevered for all these years by listening to customers, becoming one of the strongest, smartest, and most consistent paper brands around. They keep their eye on the bottom line by improving their product lines.

French Paper Company joined Finch Paper Holdings in 2019. Finch Paper, located in Glens Falls NY, is a vertically integrated paper manufacturer specializing in high-bright, uncoated papers for North American printing and converting markets. Together, Finch + French offer customers a superior array of fine uncoated paper products.